FAQ

  • Do you test on animals?

    No, we don't! We love animals as much as you do.

  • Are your products safe?

    Absolutely yes. Our lip products are moisturizing and contain of Vitamin E, which is good for the lips. We also registered in The National Agency of Drug and Food Control or knows as Badan Pengawasan Obat dan Makanan (BPOM).

  • When is the expiry date?

    The expiry date is available at the bottom of the lipmatte bottle. But, it's best to use our lipmatte for at least a year after you open the bottle.

  • What are the ingredients?

    You can check the ingredients of our products in the Product Page.

  • Can I get a sample?

    If you want to try our products for publication purpose, please contact us via email info@sheherhers.co.id

  • Where can I order your products?

    You can make an order via our Line@ Account (@sheherhers.id) or whatsapp (+62818-0817-1223) or on this website.

  • What kind of payment method do you accept?

    We accept Credit Card and Bank Transfer if you make an order from our website. But we only use Bank Transfer if you order from our Line@ or whatsapp.

  • Can I cancel or add items after I checkout?

    Unfortunately you can't. Your order is recorded after you check out.

  • Where does she.her.hers. ship?

    We currently only ship within Indonesia.

  • What shipping options do you have?

    All shipment is via JNE. We have 2 shipping options, JNE Yes & JNE Reg.

  • When will my order ship?

    After you complete your order, we will process it in 1-2 business days. The carriers then will takes it from there.